Privacy Policy

Effective: September 2026

1. What Data We Collect

Account information: We collect your name, email address, and a securely hashed password. We never store passwords in plain text.

Property and tenant data: This includes property addresses, unit details, tenant names, contact information, lease terms, and rent amounts — all entered by you as part of managing your portfolio.

Payment data: Rent payments are processed entirely by Stripe. We do not store credit card numbers, bank account numbers, or other sensitive payment credentials on our servers. We receive only transaction confirmations and payment status from Stripe.

Usage data: We collect basic usage information including session logs, feature usage patterns, and device information to improve the platform experience.

2. How We Use Your Data

We use your data to provide and operate the RealAnalyticsPro platform, including property management, tenant tracking, and financial analytics. We process rent payments through our integration with Stripe. We send you important notifications about your trial status, billing, and account security. We also use aggregate usage patterns to improve the platform. We do not sell your personal data to third parties under any circumstances.

3. Third-Party Services

We use the following trusted third-party services to operate RealAnalyticsPro:

Stripe — Payment processing for rent collection. Stripe handles all sensitive payment data under their own privacy policy at stripe.com/privacy.

Vercel — Application hosting and deployment. Vercel's privacy policy is available at vercel.com/legal/privacy-policy.

Neon — Database hosting for secure data storage. All data is encrypted at rest.

Upstash — Redis-based rate limiting to protect the platform from abuse.

Resend — Transactional email delivery (account notifications, billing receipts, password resets).

NextAuth.js — Session and authentication management.

Google Analytics (GA4) — Website usage analytics. Only active if you accept analytics cookies.

SearchAtlas — Site optimization and analytics. Only active if you accept analytics cookies.

Microsoft Clarity — Session recording and heatmap analytics used to understand how visitors use our site. Only active if you accept analytics cookies.

We share only the minimum data necessary for each service to function. We do not sell your personal data to any third party.

4. Cookies & Tracking Technologies

Essential cookies: We use a session cookie managed by NextAuth.js to keep you signed in. This cookie is required for the platform to function and is not subject to the analytics consent choice below.

Analytics cookies: With your consent, we use Google Analytics (GA4), SearchAtlas, and Microsoft Clarity to understand how visitors use our site, including page views, session recordings, and heatmaps. These scripts do not load until you click "Accept All" on the cookie banner shown on your first visit.

You can change your choice at any time using the "Cookie Preferences" button in the footer, which lets you re-open the consent banner and accept or reject analytics cookies.

5. Children's Privacy

RealAnalyticsPro is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal data from a child under 18, we will delete it promptly.

6. Data Retention

Active accounts: Your data is retained for as long as your account is active and in good standing.

Deleted accounts: Upon account deletion, all personal data and property/tenant records are permanently removed within 30 days.

Expired trial accounts: Data from trial accounts that expire without subscribing is retained for 30 days after trial expiry, then permanently deleted.

7. Your Rights

You have the right to access the personal data we hold about you, correct any inaccurate data, request deletion of your account and all associated data, and export your data in a standard format. To exercise any of these rights, contact us at info@realanalyticspro.com.

California residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale or sharing of your personal information. We do not sell or share your personal information with third parties for monetary or other valuable consideration. To exercise any California privacy right, contact us at info@realanalyticspro.com.

8. Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit using TLS/SSL and encrypted at rest. We enforce strict landlord-scoped data access, meaning no user can view or modify another user's properties, tenants, or financial data. We conduct regular security audits of our authentication and authorization systems. All passwords are securely hashed using bcrypt before storage. As described above, we do not store credit card numbers, bank account numbers, or other sensitive payment credentials — all payment processing is handled by Stripe, which is PCI DSS compliant.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Material changes will be communicated via email to your registered account address. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.

10. Contact Information

For privacy-related inquiries, contact us at: info@realanalyticspro.com